• June 12

Comcast’s Amazing Customer Retention Plan

I’ve been trying to get through to Comcast for the last day and a half to cancel my service.

They’ve got a great customer retention plan.
It goes like this.

I call.
I get the automated system.
I hit the button to cancel my service.

I get a busy signal.

Repeat.

Brilliant!




Comments

  1. Ken (bro) June 12th

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    Check it….never have to not deal with a human being again:

    http://gethuman.com/


  2. Eliezer Gonzalez June 13th

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    Chris, please do not continue to spill the beans on the secrets of customer retention!

    If this becomes general knowledge, I will be out of business! :-)


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Chris Haddad

Chris "Mr. Moneyfingers" Haddad... Results-based marketing consultant, frankly-awesome direct response copywriter, strangely good dancer, capitalist hippie and all around great guy. On this site he shares all sorts of tips and tricks on how to make good money in bad times... opines fiercely on things that matter to him and occasionally goes a tad bit nuts. Plus he can do that thing with his eyebrow.